Oyoun's booking platform was to accommodate different user roles: managers, employees and external users. The design process involved building the interface from scratch. For managers, the interface provided a comprehensive view for overseeing bookings and events. Staff users had access to tools for day-to-day management and customer interaction. External users, such as event organisers or attendees, experienced the web application for browsing and booking events. This multi-perspective approach ensured that the platform was versatile, efficient and accessible to all user groups.