Project Type: In-house Product @ Muze for Mirato

Timeline: 6+ months (2024)

Platform: Desktop Web (Enterprise SaaS)

Role: Lead Product Designer

Third-party risk assessments in regulated industries are slow, manual, and repetitive. Security questionnaires often span hundreds of items, requiring extensive back-and-forth between vendors and internal assessors — creating bottlenecks and frustration.

The challenge was to design a highly-automated, audit-compliant, enterprise-grade interface that simplifies these complex workflows while maintaining full transparency, traceability, and usability for two distinct user types.

Questionnaire Killer is an AI-powered B2B platform that automates up to 93% of third-party due diligence — combining natural language processing, structured review flows, and real-time collaboration.

AI-Generated Answers: Contextual auto-responses with sourced evidence from uploaded compliance docs

Review & Approval Interface: Clarification workflows, feedback loops, and audit trails

Dual UI Design: Tailored experiences for vendors and internal assessors

Document Vault: Centralized repository for critical files (SOC 2, BCP, etc.)

Process Management Dashboard: Track and prioritize questionnaires across multiple vendors

Real-Time Communication Layer: Live clarification between vendors and assessors

Worked cross-functionally with AI engineers, PMs, and compliance experts

Mapped out full end-to-end flows for both assessors and vendors

Studied real-world security questionnaires and audit requirements

Built a fully custom component system to support dense data and enterprise workflows

Prioritized clarity and trust in every interaction—balancing automation with accountability

Led iterative design sprints with weekly feedback cycles across teams

Reduced questionnaire workloads by up to 93%

Transformed multi-day processes into minutes with AI-based auto-fills

Preserved full audit traceability with embedded references and evidence

Increased satisfaction among both assessors and vendors — “finally a usable TPRM tool”

Validated an AI-driven approach to risk automation in regulated environments

Delivered a high-trust UX that meets both usability and compliance requirements

Supported successful rollout across major finance and tech clients

Design & Prototyping: Figma

Documentation: FigJam, Confluence

User Feedback: Internal testing & client pilots

✅ End-to-end enterprise flows for assessors & vendors ✅ High-fidelity design system for dense data interfaces ✅ AI-driven auto-answer flows with audit evidence ✅ Dashboard for managing due diligence at scale ✅ Real-time QA & feedback loops

AI + Compliance Design: Interfaces that are smart, structured, and auditable

Enterprise Usability: Designed for high-stakes B2B workflows without friction

Custom Component Architecture: Built for scale, clarity, and dense information

Cross-Team Collaboration: Operated at the intersection of design, AI, and regulation