Company: Cake Spot

Industry: Local Coffee Shop

A local Coffee Shop was struggling to engage with its social media followers. The business had a small following, and its posts were rarely getting any likes, comments, or shares. This was a problem because the business wanted to use social media to reach new customers and promote its products and services.

They have hired me as a social media manager to help them with marketing and boosting their social media engagement. I started by understanding their business and creating a social media strategy that was tailored to the business's specific goals. The strategy included the following elements:

Content:  I have created high-quality content that was relevant to the business's target audience. The content was also designed to be engaging and informative.

Timing: Scheduled posts at times when the audience was most likely to be online.

Hashtags: Used relevant hashtags to help people find the business's content.

Promotions: Encourage people to engage with the business's social media posts by running promotional campaigns such as providing coupons on national holidays and discounts to our existing customers.

I have also used a variety of other tools and techniques to boost engagement, including:

Social media listening: I have monitored their social media channels to listen to what people were saying about the business. We used this information to improve our content and make sure that we were meeting the needs of our target audience.

Social media analytics: Used social media analytics tools to track our progress and measure the results of our efforts. We used this information to make adjustments to our strategy as needed.

After implementing the social media marketing strategy, the business saw a significant increase in engagement. Their following grew from 70 to 750, and their posts started getting relatively more likes, comments, and shares.

This case study shows that social media marketing can be an effective way to boost engagement for a local business. By creating high-quality content, scheduling posts at the right times, using relevant hashtags, and running promotions, businesses can increase their social media following and reach new customers.