Businesses lose potential clients when no one picks up the phone. Missed calls during busy hours, after-hours inquiries, and slow response times all add up to lost revenue. The goal: an AI that answers every call, handles common questions, routes clients, and books appointments automatically.
What I Built
An AI-powered virtual receptionist and appointment scheduler using Vapi, OpenAI, and n8n.
Key features:
24/7 call and message handling so no inquiry goes unanswered
Automatic appointment scheduling integrated with the business calendar
Intelligent FAQ handling for common questions (pricing, hours, services, location)
Client routing based on the type of inquiry
Confirmation messages sent automatically after booking
The Tech Stack
Vapi for voice AI and telephony integration
OpenAI for understanding caller intent and generating responses
n8n for workflow automation, calendar integration, and notification triggers
The Result
The business now captures every inbound inquiry, even at 2 AM. Appointments get booked without staff involvement, and callers get instant answers instead of voicemail. It's a receptionist that never sleeps, never takes a break, and never forgets to follow up.
Like this project
Posted Jun 21, 2026
AI-powered virtual receptionist that answers calls/messages, handles inquiries, routes clients, and schedules appointments automatically.