Ooodles is a B2B IT leasing platform, but its original experience attracted the wrong audience. Consumer-style messaging, early onboarding, and a lengthy order flow created friction before qualified business buyers could see the value of the product.
As Design Lead, I redesigned the journey from website entry to first order. Working with Ooodles’ CEO, CTO, product, sales, and development teams, I clarified the B2B positioning, simplified the funnel, and turned a process of 10+ steps into a guided 3-step flow.