To operate rides in some destinations, Welcome Pickups uses the services of local taxi fleet companies. Many of them use prehistoric tools to manage their rides and drivers, which makes communication between the two parties difficult and expensive. Additionally, this complicates the control of service quality.

It was decided to provide them with a tool that could address these issues. We interviewed several fleet managers and learned about their current workflow and tooling. Using this data, I built a web app prototype. It allows fleet managers to control the whole lifecycle of a ride, manage drivers, vehicles, and monitor revenue.