E-Commerce Data Analysis: Solving a 96% Customer Churn Crisis by Zeeshan AkramE-Commerce Data Analysis: Solving a 96% Customer Churn Crisis by Zeeshan Akram

E-Commerce Data Analysis: Solving a 96% Customer Churn Crisis

Zeeshan Akram

Completed work

Business Analyst

Data Analyst

Data Visualizer

Microsoft Power BI

MySQL

Python

Analytics

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Completed work

Posted Mar 12, 2026

Analyzed 113k Olist orders using Python, SQL, and Power BI. Found 96.9% churn due to slow northern deliveries. Proposed logistics fixes and retention discounts.

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