Conceptualized, managed and scaled GCC business for the organization. Particular focus has been on the implementing multiple critical operations tools to effectively measure key client and GCC metrics such as;
Work from home (WFH)
Employee utilization
Client financial management
Employee performance dashboard
Revenue optimization
Workforce of the future
Pricing strategy
Client centricity
Cross teaming and utilization
L&D leader for 800+ FTE within People advisory services. Introduced the concept of workforce of the future.
Collaborate with other global delivery services locations globally to share the best practices and build an effective operations model.
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Posted Jan 25, 2025
Conceptualized, managed and scaled GCC business for the organization. Particular focus has been on the implementing multiple critical operations tools.