The AI order-intake agent handles email-in PO ingestion, validation, SAP line matching, inventory allocation and supplier-order creation, and automated customer acknowledgements with ETA and tracking. The AI reporting agent covers inventory and operations metrics, anomaly detection, and a routed weekly digest. Around them: a full PO lifecycle (New → Conflict / Partly planned → Planned → Delivered) with a conflicts queue; deterministic part-number auto-match with admin-managed mappings; vendor orders and shipments tracked to delivery; finance and profitability with vendor and courier invoice reconciliation and per-order margin; and a multi-tenant, role-based access-control layer governing every module and action across customers, suppliers, shipping companies, and staff.