Amazd is a SaaS solution designed to enhance online shopping by bridging the gap between traditional in-store experiences and e-commerce. It offers tools for guided sales, allowing businesses to engage with customers in real-time through text, audio, or video calls. Key features include live customer tracking, the ability to assist customers in filling shopping carts, and seamless integration with platforms like Shopify, Magento, and Shopware. This makes it easier for businesses to provide personalized support and drive higher conversion rates, average order values, and customer loyalty.