UX/UI Design: AI powered Recognition & Rewards Solution

At Brave Achievers, we set out to solve a modern workplace dilemma: Employees felt undervalued by generic recognition programs, while HR teams struggled to measure their impact. Our challenge? Design a rewards platform that felt human-centered yet data-driven.

We started by analyzing eight leading rewards platforms. A pattern emerged: most focused on transactional perks (e.g., gift cards) and lacked personalization. Surveys of 500 employees and managers confirmed this—72% preferred experiences (travel, workshops) over cash. Executives, meanwhile, craved real-time analytics to prove ROI.

To humanize the data, we created personas:

Alex (HR Manager): “I need to track engagement without drowning in spreadsheets.”

Jamie (Employee): “Recognition should reflect who I am, not just what I did.”

We bet on two pillars: AI personalization and transparency. The platform learned from user behavior, suggesting rewards like concert tickets for music lovers or coding workshops for developers. Managers got a real-time dashboard showing recognition trends, budget spend, and team morale.

But we didn’t stop there. To address privacy concerns, we added:

Clear opt-out controls for data tracking.

Explanations of how AI curated rewards (e.g., “Based on your love of hiking!”).

In beta, the platform scored an 84.7% usability rating. Employees praised its “intuitive” interface, while HR teams loved slicing data by team or project. After launching AI suggestions, logins jumped 40%. One manager noted, “It’s like the system gets my team.”

Scalability snags: Early scaling tests revealed laggy analytics. We prioritized infrastructure upgrades to handle real-time data.

Trust matters: Explaining AI’s role upfront reduced employee skepticism.