Ford Motor Company : Departure Preconditioning

• Spearheaded design for Ford Pro’s fleet management web and mobile apps.

• Contributed to the Ford Pro Design System, ensuring accessibility, scalability, and consistency across products.

• Led the conceptualization and delivery of Departure Preconditioning, a critical feature for Ford Telematics.

• Delivered wireframes, high-fidelity mockups, and interactive prototypes to solve customer pain points across various products.

• Mentored junior designers, fostering a culture of growth and innovation within the design team.

• Conducted usability interviews and collaborated with the UX research team to gather user insights and drive design decisions.