Sarah Czarnecki
There was no SEO, blog, or social strategy in place before I hopped onboard with In Tune Piano Supply. Branding was straightforward and the site was minimal. The owners wanted to upgrade their business, but weren’t sure how to increase their search rankings. Besides, they were far too busy to overhaul their entire site.
That’s where I came in.
Because I had access to expert knowledge of piano care, repair, and maintenance, I started researching and writing blogs. In 2021, I wrote 30 blogs with titles ranging from “How to Tune Your Own Piano” to “What to Do When Your Piano Has Water Damage” plus a few fun-fact style listicles.
Next, I created a downloadable pdf ebook/lead magnet about one of the company’s biggest sellers. See “ Your Essential Guide to the Dampp-Chaser Piano Life Saver System
In collaboration with one of the owners, I wrote a how-to-guide for new piano owners called When a Piano Falls in Your Lap
The owners of In Tune Piano Supply are not nearly as stuffy as their business might imply! I refreshed all the copy on the site to reflect this. Composing their About Us blog, “ What’s So Great About ITPS?
Finally, I overhauled the website’s appearance. This meant adding an image carousel on the homepage, perfecting inventory and site organization, and smoothing overall user experience.
Because there are three distinct customer personas — professional pianists, casual musicians, and professional piano tuners/technicians — I divided the site into these three categories for easier browsing.
… And it worked!
ITPS now ranks higher across the board, and has top 10 positioning for 14 relevant keywords.
Store sessions increased by 138%
Total sales increased by 191%
Total orders increased by 180%
Conversion rate is up 16%
Now that the site is better positioned and SEO has been improved, my goal is to focus on developing a robust social media presence to better connect with customers.