Oversaw the planning, coordination, and execution of educational bootcamps from
admissions to graduation and beyond. Worked directly with the CEO, Head of
Operations and Community Manager to ensure that the student and teaching
experiences were as smooth as possible. On top of managing the bootcamps, was
editor and illustrator for the company blog.
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Posted Sep 19, 2024
Amy managed customer support, resolving inquiries within the first contact. Her friendly demeanour and efficiency improved overall student satisfaction rates.