I reshaped the PetCare user experience

In this project, I redesigned the user experience and crafted a new brand look for a pet health app. I joined the team and collaborated with engineers, a business analyst, and a product manager to deliver a scalable MVP.

PetCare is an app that helps pet parents track health information about their pets, easily search for pet services, and book appointments online. PetCare's key offerings include pet health cards, tracking, booking appointments, reminders, and search for services.

Craft a smooth and consistent user experience.

Build the strong value proposition of the core features.

Create a scalable MVP.

Incorporate new functionality.

Although the development of the app is still in progress, we've already got some feedback from early users. Here is what we have.

I created a PetCare design system that provides a grasp of brand identity and base components, that is scalable, and will allow to incorporate future elements easily.

The home page is now a dashboard where the user can see all the necessary information about all their pets, as well as manage it. Services and account settings are placed in separate tabs as they carry separate massive functionality.

On the Services tab, the user now sees all the services presented. The application also remembers the last visit and, using the widget, offers to make an appointment at the same veterinary clinic. Thus, the user does not need to search for a veterinary clinic again every time.

All information about a pet is now in one place. The user can easily view and manage it. The new pet profiles give users a central hub to manage their pet's health information, keeping them organized and in control.

The challenge here was to design the vet clinic profile and appointment reasons flexibly enough to accommodate future integrations with vet clinics' CRMs when PetCare establishes closer collaborations with them.