IntouchCX is a leader in customer experience outsourcing and manages customer experience strategies for some of the most exciting global brands. As their in-house copywriter, I work with the Brand & Communication leadership and creative team to develop copy representing IntouchCX's longstanding excellence and innovation history. Some notable projects I've worked on include developing their new brand voice, writing website copy for the company re-brand, crafting engaging LinkedIn content, and creating high-performance DemandBase ads for lead generation.