Xodo homepage, action page & conversions

Khushboo Vansia

Mobile Designer
Web Designer
Product Designer
Figma
Phase 1: Redesigning homepage, action page and actions user flow and UI Phase 2: Redesigning Xodo Drive and Storage cloud (jump page to phase 2 outcome)
Type: iOS & Android
My Role
Product designer
New features designed for Android and iOS platforms
UX Research and Insights
Coordinating with UI team and Developers

Impact

B2C Revenue Focus
Reached to 4.5 million active users
Reaching and maintaining 4.64 ratings
Generating USD 678k by the end of December 2022 (USD 328k more than April 2022, i.e 92% of increase in same year)
Achieved a remarkable 158% increase in conversion rate and a 15% reduction in cancellation rate.
The Xodo team climbed up to 4.5 million active users and reach USD 678,000 in revenue by December 2022 from April 2022 (April 2022 it was generating USD 350,000) with 10 million+ downloads and 4.6 ratings.
Problem Area
To address declining MAU and ratings, the team, including product management and marketing, interviewed users to identify pain points and requirements for the next generation of Xodo.
Phase 1: Homepage, action page and respective user-flows & UI
All 8 people found the user flows overwhelming due to the excessive number of steps.
5 out of 8 users found difficult to find necessary tools for conversion, finds UI also confusing.
6 out of 8 found conversion user-flow confusing
5/8 users wanted to leave the conversion midway due to the tedious process.
To repeat the last or most used conversion, the user had to find it from the list every time.
Phase 2: Xodo drive & cloud storage Jump page to phase 2 outcome
All 8 users complained about having too many folder trees.
7 out 8 users found it difficult or time consuming to locate desired files
All users believed there were multiple file browsers and entry points.
Xodo lacked the option to save on the cloud, which was available in competitors.
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