When people land on a service-based website, they’re often a...
Tembria Thompson
When people land on a service-based website, they’re often already carrying questions, stress, or urgency.
I put together this short communication clarity walkthrough to explore how language choices can either ease that moment or add a little extra effort — even when the intention behind the work is strong.
This is not a critique or a pitch, just an example of how I think about clarity and communication.
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Posted Jan 6, 2026
When people land on a service-based website, they’re often already carrying questions, stress, or urgency. I put together this short communication clarity wa...
