Customer Client Management

 Collaborated with operation team to provide unrivalled customer experience by engaging our customers with various

product portfolios and launching new unsecured asset products and schemes, which boosted sales growth by 20%.

 Recognized as an outstanding staff due to recommendations from supervisors and referrals from existing customers.

 Consistently maintained 99% positive customer feedback score.

 Successfully managed customer portfolios, service relationships and cross sold financial products, which resulted in

acquiring 100% of customer businesses.