As a startup business, the brand faced a few difficulties in the pet food market. First, the brand lacked awareness and recognition in the market, blending with other brands that cater to both cats & dogs. In addition, it didn't have a well structured and visually appealing brand system, which led to the lack of return of investment & revenue. The brand had an absence of lasting presence, leading to the restriction of product visibility online impeding the brand's prospective for expansion and a broader audience.