Customer onboarding at Gamification company by Márcia MonteiroCustomer onboarding at Gamification company by Márcia Monteiro

Customer onboarding at Gamification company

Márcia Monteiro

Márcia Monteiro

Project Manager

Customer Success Manager

Operations Lead

Confluence

Confluence

HubSpot

HubSpot

Intercom

Intercom

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Posted Feb 22, 2024

Implemented a whole concept of onboarding and customer success. Included the implementation of a CS pipeline in Hubspot and a Customer support structure in Inte

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Project Manager

Customer Success Manager

Operations Lead

Confluence

Confluence

HubSpot

HubSpot

Intercom

Intercom

Márcia Monteiro

Márcia Monteiro

Fractional Customer Success Leader

Customer Support at a fintech

Customer Support at a fintech

Customer success at telemedicine company

Customer success at telemedicine company

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For companies

For companies Manage team projects Share hiring workspace Post jobs Discover contractors Sign contracts Approve invoices Global payments & tax compliance

Use Cases

For companies For freelancers For creator tools For agencies For VCs

Resources

Partner networks Advertising Challenges Creative Human Data Human Creativity Benchmark Human in the loop API Project-based hiring calculator Guide to flexible hiring Guide for agencies Creator tools awards Customer stories Blog FAQs for freelancers FAQs for companies Referrals

Hire Freelancers

Explore all Top independents Design Engineering Marketing Music & audio Social media Video & animation Product Business consulting & HR Other

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Implemented a whole concept of onboarding and customer success. Included the implementation of a CS pipeline in Hubspot and a Customer support structure in Intercom. the whole project was documented in Confluence and the teams trained accordingly.