Customer onboarding at Gamification company
Implemented a whole concept of onboarding and customer success. Included the implementation of a CS pipeline in Hubspot and a Customer support structure in Intercom. the whole project was documented in Confluence and the teams trained accordingly.
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Posted Feb 22, 2024
Implemented a whole concept of onboarding and customer success. Included the implementation of a CS pipeline in Hubspot and a Customer support structure in Inte
Customer Support at a fintech
Customer success at telemedicine company