Pay4Power is a utility payment platform enabling users to recharge electricity meters seamlessly. The mobile app redesign focused on optimizing the core user journey, reducing cognitive load, and increasing payment success rates.
Design Goals
Streamline the meter recharge process
Improve visual clarity and accessibility
Enhance trust and usability for returning users
Introduce usage tracking and top-up history
Key Contributions
Conducted a UX audit of the existing app
Reworked the onboarding and payment flows
Designed new UI screens with a clean, intuitive layout
Applied consistent iconography and typography
Developed a mobile-first design system
Collaborated with developers on design handoff
Notable Features
Smart meter auto-validation
Quick top-up shortcuts
Transaction history with filters
Responsive error states and feedback
Energy tips and notification center
Results
30% faster top-up flow completion (based on early tests)
Cleaner interface with improved accessibility compliance