Customer Engagement Dashboard (SaaS)

Timothy Exodus

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Web Designer

UX Designer

UI Designer

FigJam

Figma

Notion

The dashboard features a clean, modern design with a light theme. Some features include Campaigns, Ticketing, Internal Conversations, Contacts, Settings, and Reports. Features includes;

Campaigns: This section displays a list of ongoing campaigns, including SMS, Email, and WhatsApp campaigns. Each campaign has a status indicator (e.g., active, scheduled, completed), a title, and a brief description. Users can click on a campaign to view more details or make changes.
Ticketing system: This section displays a list of open tickets, organized by priority and status (e.g., new, in progress, resolved). Users can click on a ticket to view more details, add comments, or assign it to a team member.
Internal Conversations: This section displays a list of ongoing internal conversations, organized by date and time. Users can click on a conversation to view the full message history or add a new message.
Contacts: This section displays a list of contacts, including their name, email address, phone number, and any associated campaigns or tickets. Users can search for a specific contact, add a new contact, or edit an existing contact's information.
Settings: This section allows users to customize their dashboard settings, including language preferences, notification settings, and user permissions.
Reports: This section displays a variety of reports, including campaign performance, ticket response times, and contact engagement. Users can filter reports by date range and export them to a CSV or PDF file.
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Posted Nov 26, 2024

A centralized dashboard for managing campaigns, tickets, conversations, contacts, settings, and reports. Track progress, edit details, and export insights.

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Web Designer

UX Designer

UI Designer

FigJam

Figma

Notion

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