Customer Churn Analysis at Databel (Case Study) by Johyandi LukmanaCustomer Churn Analysis at Databel (Case Study) by Johyandi Lukmana

Customer Churn Analysis at Databel (Case Study)

Johyandi Lukmana

Johyandi Lukmana

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Posted Jul 16, 2025

Analyzed telecom churn in Excel: cleaned data, found 26.9% churn, key drivers, senior exits, and competitor losses; delivered retention insights.