Slack Community Guide & Blogging | Support Driven
Erika Carpio
Content Editor
Article Writer
Community Engagement
Google Docs
Slack
Squarespace
As a Slack Community Guide:
Content Creation: Produced monthly content curated advice columns and had the opportunity to contribute a blog on team-building activities, uploaded on Squarespace.
Community Engagement: Reacted to community posts, and conversations and was a part of weekly team meetings.
Curated advice columns for Support Driven
Check out the articles and content-curated work:
Recipe for Virtual Team-Building: Online Escape Room:
Reporting skipped tickets from Play Mode:
Updating First Response Times to See the Whole Picture:
To close, or to not close the ticket? That is the question:
