Canada Trust (TD) Merchant App

I had the opportunity to work on cloud payments solutions that help financial institutions and insurance companies provide frictionless digital and mobile payment services to their end customers and business clients. TD had built an amazing Software infrastructure for these financial institutions with need to add extra features to support their growing users on the platform as well as address growing use cases. The goal was to to build and address accessibility problems on the TD Mobile Merchant App as well as streamline the process of removing payment terminal devices by ensuring all serial numbers entered for deletion are properly removed while reducing the time spent on the task.

After the remove button is clicked, the user is still made to confirm action before card reader numbers are finally deleted for precautionary purposes.  After deletion, emails confirming the action is sent to both the author of the action and the TD admin group We were able to significantly reduce the time and effort by more than 200% required by TD Operators in managing payment terminals. The project was in beta and it highlighted the importance of robust user testing, as it allowed us to anticipate and address potential errors and edge cases.

I developed a comprehensive mobile checkout feature tailored for merchants to streamline the sales process and enhance customer experience. This included creating a seamless interface that allowed merchants to efficiently manage their sales transactions directly from a mobile device. The goal was to empower merchants with a reliable and efficient tool to handle sales transactions while maintaining full control over their inventory. By simplifying these processes, the solution not only saved time but also enhanced operational accuracy, making it easier for merchants to focus on delivering excellent customer service.