Transformation Business Process Design
Joaqui Wilkins
The Problem
The client was on an antiquated HR and Payroll system in the US and Canada.
The technology, process, people, and delivery were compromised, creating risk, cost, and efficiency issues.
The instability of processes and technology impacts the employee experience.
The Approach
Current State Review
HR, Time and Attendance, & Payroll Gap Analysis
Leading Practice Alignment
Future-State Payroll Process Flows & Documentation
Outcome
Comprehensive current state of Payroll review with alignment of leading practice
Clear understanding of the delineation of responsibilities that impact Payroll and other departments
Clear understanding of maturity and improved ways of working to reduce manual processes and overall increase employee efficiency
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Posted Dec 7, 2024
Joaqui revamped a client’s business process, boosting efficiency, streamlining operations, and driving both organizational and personal growth.
