Built a real-time web app

Built a real-time web app for Customer Success Managers that captures post-call sentiment, tracks mood trends over time, and generates AI-powered account insights. CSMs can log mood, risks, opportunities and notes after every call. The AI auto-fills fields from raw call notes, automatically flags at-risk accounts, and surfaces sentiment patterns using the Claude AI API. Built with React, Tailwind CSS, Recharts and Lovable.