Dashboard & Report Creation - Telco
Andreas Watts
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Posted Jan 20, 2025
Created dashboards and reports for Telmore using Power BI. Reports included sales performance, customer service, churn, finance and digitalisation.
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Telmore
Dashboards and reports creation using Power BI for Telmore (Telco company in Denmark)
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This dashboard is a Signup and Churn dashboard to track the inflow and outflow of customers.
This dashboard tracks the performance of our IVR (interactive voice response).
This dashboard tracks the topics that customers contact us about. Our calls are tracked using a tool called Capturi, that is an AI tool, that provide feedback on the phone calls in customer service.
