Covac - Health App for Vaccine Distribution

Ryan Nathaniel

Product Designer
UX Researcher
Adobe Illustrator
Figma
Notion

Project Brief

Several pharmaceutical companies have started to develop a COVID-19 vaccine to reduce the number of COVID-19 cases in the world, which are increasing day by day. The question is, Whether vaccines are essential and play an active role in human life?
Of course, The existence of vaccines has succeeded in reducing the number of several diseases in the world, including:
Smallpox (1798)
Rabies (1885)
PES (1897)
Diphtheria (1923)
Pertussis (1926)
Tuberculosis (1927)
Tetanus (1927)
Yellow Fever (1935)
Polio (1955)
Etc.

Urgency

WHO (World Health Organization) said that about 140 thousand people died from measles in 2018, even though the measles vaccine was discovered in 1964. It shows that there are problems related to vaccine distribution
Research
Research
WHO officially announced the COVID-19 outbreak as a global pandemic on March 9, 2020. The total number of cases recorded was 69.099.758. Now, the COVID-19 vaccine has been found, and the next question is how to spread the awareness of the vaccine and distribute it properly?

The Goal

The project aims to create a platform that can provide information regarding the COVID-19 to increase awareness and ensure everybody gets equal access to the vaccination.

My Role

As the main designer and researcher in this project, I have some responsibilities to fulfill the following tasks:
Research the COVID-19 cases generally and the vaccine timeline
Conduct user research to find needs and pain-points
Identify the challenges and objectives through the research
Build persona as the ideation guideline
Create the mobile app design as the solution to the problems, which is in line with the ideation
Maintain the sustainability of the product

The Process

User-Centred Design
User-Centred Design

Points of View

An interview session was conducted to understand the users and specify the users' needs and pain points, especially in facing the presence of vaccines.
Key Interviews
Key Interviews

The Objectives

Create a feature where users can order and buy the vaccine for the vaccination purpose
Create a feature that can help users in doing the vaccination and administration at the hospital to ensure their safeness
Create a social distancing feature for the users who can't receive the vaccination in any cases
Provide informative and factual information regarding the COVID-19 and the vaccine to increase the awareness

The Challenges

To make a platform that can make the vaccine distributed effectively and efficiently.
To increase the awareness of COVID-19 and engage people to do vaccination
Create an innovative and attractive mobile app

Persona

After all the research was done, a persona was created to guide the ideation process.
Persona
Persona

Ideation Phase

The ideation phase started by creating low-fidelity wireframes as the product that can solve the problems according to some point that has been found in fulfilling the users' needs.
Low-Fidelity Wireframes
Low-Fidelity Wireframes

User-Flow

After deciding the solutions that believed can help users in solving the related problems, user-flow was created to give an overview of the process of some ideation points.
Vaccine Order User-Flow
Vaccine Order User-Flow
Social Distancing User-Flow
Social Distancing User-Flow
Cases User-Flo
Cases User-Flo

Final Design

In the final phase, the final prototype design was built according to the ideation and guidelines that had been decided before
Maintain Sustainability
In order to maintain the sustainability of the product, some additional feature has been implemented to the product, including:
Vaccine products are not only focused on the COVID-19 vaccine but can be adapted to developments and changes in the world of health
The social distancing feature enables the app to reach the non-end-user (the people that can't receive the vaccine) or in the condition where the vaccine is not ready yet
All the data and information was not only focused on the COVID-19 but can be adapted to the development and changes in the world of health as well
In conclusion, the app can be reused in any kind of situation that happens in the world of health, especially in cases in which vaccination is needed
Landing Page
Landing Page
Sign-up and Verification Page
Sign-up and Verification Page
Main Page and Navigation Page
Main Page and Navigation Page
Vaccine Order Page
Vaccine Order Page
Scheduling Page
Scheduling Page
Payment Page and My Card Menu Page
Payment Page and My Card Menu Page
Social Distancing Page
Social Distancing Page
Cases Data Menu Page
Cases Data Menu Page
My Vaccine Page
My Vaccine Page
Profile Menu and Setting Menu
Profile Menu and Setting Menu

Figma Prototype

2020

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