Thalassa - Health App for Thalassemia Patients

Thalassa is an app made for Thalassemia patients as the end-user who need to do a routine blood transfusion and iron chelation in most cases. Since the number of sufferers in Indonesia is quite a lot, which is around ten thousand people, the government gives free treatment using the BPJS mechanism.

The problems appear when the patients need to do the administration, which is complex and takes a long time. Meanwhile, the patient with various conditions and circumstances needs the treatment as soon as possible.

The project aims to create a health app that can simplify hospital administration to facilitate and accommodate thalassemia patients in doing their treatments.

As the main UI/UX Designer and User Researcher, I have some responsibilities to do the following task:

Research the Thalassemia diseases and the hospital administration system

Conduct User Research to find pain-points

Identify the objectives and the challenges of the project

Create persona and ideate solutions

Design The Mobile App to solve the related problems and fulfill the users' needs

Online research was conducted to understand the diseases and the hospital administration flow. In addition, field research like interviews and observation was done as well to collect some information from the users and places.

Different users interviews were also conducted to understand the exact pain-points from the users.

Create a feature where the users can book a schedule for the transfusion and know the bloodstock

Create a feature where the users can book and claim the medicines since iron chelation therapy is needed

Create a feature where the users can register their donor blood if blood is unavailable at the hospital

Provide informative information regarding the thalassemia issue to increase the awareness

Implement the newest design trend to give a fresh visual for the users

To simplify the hospital administration for thalassemia patients

To Increase the awareness about Thalassemia disease

Create an interactive mobile app product

After all the research was done, a persona was created to guide the ideation process.

The ideation phase started in making low-fidelity wireframes to create an overview of the solution, which will solve the encountered problems.

In the deeper analysis phase, user-flow created to determine the process of some main features in the app consisting of:

Transfusion Feature

Medicine Feature

Donor Blood Feature

After doing some research and defining the exact problems that needed to be solved, the prototype design was built according to the idea and solution decided in the previous phase.