During funded development, the team implemented CRM and lead/member records, recurring billing, email/SMS campaigns and drip sequences, configurable email templates, real-time reporting and dashboards, multi-location operations, staff calendars and tasks, and barcode check-in. The product vision extended further: POS, forecasting, leaderboards, and HR/payroll were not built; event-triggered workflows, web CMS, and white-label mobile work remained partial.