Brand Messaging, Voice & Tone Guidance

Mary Conquest

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Brand Strategist

Content Editor

Copy Strategist

Google Docs

Context: A rapidly scaling B2B company that designs, manufactures, and sells safety knives had increasing content needs that required hiring multiple contract writers.
Projects (self-initiated): I created guidance to train new writers and marketing staff—both high-level voice and tone guidance and content-type specific format guides.
Outcome: Consistent content voice across multiple writers and content products. Content quality was a driving factor that positioned the company for acquisition.
Articulating the high-level brand context
Articulating the high-level brand context
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Posted Sep 25, 2024

I created voice and tone guidance to train new writers and marketing staff

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Brand Strategist

Content Editor

Copy Strategist

Google Docs

Content operations: workflows and governance
Content operations: workflows and governance
Search intent analysis
Search intent analysis