Contributed significantly to one of the most extensive SAP Upgrades, impacting various non-SAP applications within ExxonMobil.

Actively participated in remote meetings with stakeholders across five different time zones to identify project requirements.

Accurately estimated the effort required for the proposed project.

Effectively coordinated weekly meetings with system customers and biweekly meetings with the project team, ensuring comprehensive project status reporting.

Displayed adaptability by serving as an on-call support analyst, promptly investigating and resolving critical bugs, and providing status updates to senior management.