Call Center Data Analysis by Kendall FinnigsmierCall Center Data Analysis by Kendall Finnigsmier

Call Center Data Analysis

Kendall Finnigsmier

Kendall Finnigsmier

I provided trending analysis of call center sales agent success rate for new sales calls, guided by AI prompts, to ensure adherence to the process that was designed to maximize revenue.
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Posted Feb 14, 2025

Created metrics to analyze call center data by call center agent and by market.