Remote ResQ: 24/7 Tech Support Website with Zoho ERP Integration

Remote ResQ offers round the clock remote computer support for homes and small businesses: virus removal, device setup, troubleshooting and more.

I built their website and connected it to a Zoho based ERP so that customers, equipment, billing and support tickets live in one system instead of scattered tools.

Explain a remote service clearly to non technical customers

Turn visitors into booked support sessions quickly

Keep customer, company and equipment records consistent across Zoho apps

Hand off approved requests to invoicing and ticketing without manual copying

The hero leads with 24/7 availability and real numbers (1,000+ customers, 3,000+ remote servicings), followed by a clear Get Started call to action and a phone number in the header.

Each service gets its own block with a short description so customers can self identify their problem before contacting the team.

Behind the site, a Zoho Creator customer portal handles registration, company linking, locations and equipment requests. Approved requests flow into Zoho Books for invoicing and Zoho Desk for tickets.

Customers stay restricted to their own company records, while admins can verify and edit customers, equipment and billing setup.

Responsive WordPress site with custom sections and booking CTAs

Zoho Creator portal for customers, equipment and requests

Zoho CRM for companies and customer relationships

Automated handoff to Zoho Books invoices and Zoho Desk tickets

Role based permissions and audit friendly records

Remote ResQ now has a clear, conversion focused website and a single connected workflow from request to invoice to support ticket, which cuts manual admin for the team.

🌎 Live website: https://remoteresq.com/