Chilis Bar & Grill: Igniting Community Engagement - Social Media

The objective of this project was to elevate Chilis Bar & Grill's online presence and community engagement through targeted enhancements in social media management and moderation. To achieve this, advanced moderation tools were implemented to streamline spam and trolling detection while fostering genuine community interaction.

Additionally, a comprehensive content strategy was developed to boost brand engagement and encourage user-generated content. Training sessions were conducted for Chilis' social media team to ensure effective platform utilization and proficient community management. The project concluded with the integration of robust reporting mechanisms, providing actionable insights for optimizing social media performance.

Ultimately, the deliverables included an enhanced social media platform equipped with improved moderation capabilities, increased community engagement metrics, and detailed performance reports.