Email NLP Tool

Alhassan Lamin

About the Project: Managing hundreds of daily emails in a high-pressure banking environment was overwhelming, with workflows struggling to prioritize critical messages and adapt to increasing volumes.
The goal of the project was to create a unified Email Management Platform (EMP) to streamline and enhance email handling.
My process included collaborating with banking professionals to identify pain points, evaluating Python vs Java development, defining a two-month project scope, conducting weekly sprints, and engaging stakeholders.
We delivered a Python-based Outlook tool with sentiment analysis, urgency detection, hierarchy-based ranking, summarization, and a data dashboard showing sentiment/urgency trends.
Like this project
0

Posted Feb 19, 2025

A Python Outlook tool with sentiment analysis, urgency detection, hierarchy-based ranking, summarization, and data dashboard showing sentiment/urgency trends.

Likes

0

Views

2

Timeline

Jun 3, 2024 - Aug 9, 2024

Clients

Bank of America

Mobile Delivery Application
Mobile Delivery Application
Social Media Application
Social Media Application