1. Managed five clients independently and was involved in overseeing tasks for other managers, leveraging my project management skills.
2. Initiated the implementation of new Email/CRM marketing tools for client projects, which increased budgets and directly contributed to the agency's revenue growth.
3. Conducted over 15 audits of websites, apps, and email campaigns for potential and existing clients, providing suggestions to boost conversion rates—many of which were implemented.
4. Participated in brainstorming sessions, leading to the adoption of more effective methods for client management and internal team collaboration.
5. Gained proficiency in platforms such as Mailganer, Mindbox, UniSender, Mailchimp and Letteros.