Enhancing parking experience for employees, a UX Case study

Fanindra Maharana

UX Researcher
UX Designer
UI Designer
Figma
Miro
Notion

Overview

This case study focuses on addressing the challenges faced by employees working in big cities, such as unorganized parking systems and time-consuming searches. The solution entails a mobile app designed to optimize employees’ parking experiences by improving parking efficiency, enhancing user convenience, and providing real-time parking information.
The app features real-time availability status of parking spots, spot reservations, navigation, and digital passes. This case study aims to improve the parking experiences of employees through user-centered design.
My Role: UX Designer.
Responsibilities: User Research, User Flow, Ideation, Wireframing, Visual Design and Interaction Design
Timeline: June 2023

The Problem

User Research — User 1

User 1 — Persona
User 1 — Empathy Map

User Research — User 2

User 2 — Persona
User 2 — Empathy Map

Defining the problem

Based on the User Research, three primary issues have been identified.

Process

Project Goals

Based on the defined problems, some possible solutions include -

User Flow

I have mapped out a possible user flow.
User Flow — Sign in
User Flow — Sign in
User Flow — Main
User Flow — Main

Digital Wireframes

Before diving into crafting polished designs, I’ve rapidly brainstormed some sleek, low-fidelity wireframes to lay the groundwork.
Digital Wireframes — Sign in
Digital Wireframes — Sign in
Digital Wireframes — Main Flow
Digital Wireframes — Main Flow
Following this step, I’ve advanced to creating high-fidelity mockups based on feedback received from my circle of friends.

UI Design

Design System

Styles — Dark theme and Light themes respectively
Styles — Dark theme and Light themes respectively
Logo
Logo
Components
Components

Final Mockups

Mockups — Light
Thanks to Figma’s latest variables feature, I was able to design the dark theme within a matter of minutes :)
Mockups — Dark
Dark Mode
Dark Mode

Scope for possible improvements

Registering with car details: The users can be asked to register their car details at sign-up. This allows us to recommend more suitable parking spots according to their vehicles.
Paid parking system: Currently, the app is limited to managing parking in office buildings. However, we could develop the app further to make it accessible to the general public. This would allow building owners to list their available parking spaces and enable drivers to park their vehicles. By doing so, both parties can benefit from this arrangement.
Thank you for taking the time to explore this project! Feel free to reach out if you’d like to delve deeper into the discussion or provide feedback. Your thoughts are greatly appreciated!
~ Fanindra Maharana :)
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