This project addressed a critical issue that had the potential to cause significant financial damage to the company and erode client trust. By thoroughly investigating the problem, collaborating with different teams, and implementing a solution, I:
Prevented over £50,000 in financial loss: The timely resolution of the data discrepancies ensured accurate billing and revenue reporting.
Improved client confidence: Demonstrated the company's commitment to data accuracy and reliability.
Strengthened internal processes: Implemented automated checks and monitoring to prevent future data issues.