Crown Resorts is Australia's largest gaming and entertainment group operating resorts and casinos across multiple cities. I worked with them to deliver multiple digital projects, including a new website and features for their mobile app.
I contributed to Crown's exceptional online customer service by spearheading the creation of a comprehensive design library in Figma, encompassing all website components. Collaborating closely with the development team, I successfully implemented these components, ensuring unwavering consistency and top-notch quality throughout the site.
A glimpse of the design library
Moreover, I played a key role in enhancing the mobile app experience for both iOS and Android users. My design expertise led to the creation of captivating new features. Working alongside a dedicated product team, we successfully delivered a revamped onboarding process, thoughtfully designed screens showcasing room and hotel features, and a cutting-edge digital loyalty card.
iOS Crown App – Hotel details
Overall, my efforts resulted in a seamless and elevated user experience for Crown's valued customers, leaving a lasting positive impression on their online interactions with the brand.
