When I first reviewed Panumy Pet & Accessories’ social media pages, one thing was clear — the brand had heart, but no voice. Their products were loved by customers offline, but that energy wasn’t being translated online. The content was inconsistent, the visuals didn’t follow a unified style, and most posts got little to no interaction. Their Instagram grid lacked cohesion, captions were either too generic or too sales-focused, and stories were rarely used.