Timeline: 1 year

Role: Co-founder, Lead Designer

Tools: Figma, Notion, Miro

68% reduction in waiting times

92% patient satisfaction rate

45% increase in appointment efficiency

Croatia's healthcare system faced significant challenges, including long waiting times, complex appointment booking processes, and limited access to specialist care, especially in rural areas.

Long waiting times for specialist appointments

Limited information about healthcare providers

Complex booking processes

Poor access to medical records

User Interviews: Extensive interviews with patients, healthcare providers, and administrators revealed systemic challenges in Croatian healthcare.

"I've waited over 4 months for a specialist appointment, only to have it cancelled without any alternative options."

— Patient, Split Region

71% struggle to find available specialists in their area

89% of providers lack efficient digital booking

62% of cancelled appointments go unfilled

4 months average wait time for specialists

Manual appointment booking process

Paper-based medical records

Poor resource allocation

Limited integration capabilities

Complex user interfaces

Insufficient security measures

Easy access to medical history

Simple appointment booking process

Clear communication with doctors

Difficulty with technology

Complex medical terminology

Transportation to distant clinics

Efficient patient management

Reduced administrative work

Better patient communication

Time-consuming scheduling

High no-show rates

Paper-based records

Primary Red: #F45D5D

Success Green: #34C759

Background: #FFFFFF

Text: #1D1D1F

Primary Font: Inter

Weights: Regular (400), Medium (500), Semibold (600)

A digital platform was developed to simplify healthcare access, enable easy appointment booking, and provide a transparent system for finding and reviewing healthcare providers.

Smart Booking System: Intelligent appointment scheduling with real-time availability updates and automated waitlist management.

Features:

Real-time updates

Smart matching

Priority handling

Instant notifications

Medical Records: Secure access to personal medical history and test results.

Provider Search: Advanced search with filters for specialty, location, and availability.

68% reduction in waiting times

92% patient satisfaction rate

45% increase in appointment efficiency

"This platform has transformed how we manage appointments and patient care. It's made healthcare more accessible for everyone."

— Dr. Ana Kovač, Family Physician

The final design includes an overview of the healthcare platform, showcasing its user-friendly interface and comprehensive features.