GDPR Compliance for 3M+ Member Global Community

Coming up on a tight deadline, the project team that had originally been assembled to run the GDPR compliance work for a massive global SaaS conglomerate's community of over 3 million members turned to me. I picked up the project, connected with the stakeholders - including the development team, legal, data privacy and protection, marketing, and product teams - to design and deliver the critical platform UI/UX, process, and policy changes that were required by the legislative deadline.

As the largest software vendor in their country, this company was deeply incentivized to be compliant at or before the GDPR compliance cutoff date. They knew they would be under intense scrutiny by their compliance board and the penalties for non-compliance are so punitive that they could shut down a company of any size. Under my leadership, this business-critical initiative was delivered on time and in scope, saving the company billions of dollars in potential penalties.