Member Platform: I led the

Member Platform: I led the design of our Member Digital Platform with a focus on connection, growth, and ease of use. The platform supports group coaching by giving members the tools to reflect, track their progress, and engage meaningfully with their cohorts.

Designed to foster vulnerability and community, it ensures the right resources reach the right people at the right time.

Digital Platform: I focused on creating experiences that feel smooth and intuitive, making it easy for users to navigate every step of their journey. The user flow, based on our extensive user interviews' insights, shows how I’ve mapped out the signup process and dashboard interactions to keep things clear and straightforward. The wireframes break down each stage — from pre-session prep to in-session interactions and post-session follow-ups — so members and coaches have a consistent, easy-to-use experience.

My goal was to reduce friction, make things feel effortless, and ensure people stay engaged. I think through every detail, making sure the design supports users at every point and aligns with business goals. Ultimately, I want to create products that feel helpful, supportive, and simple to use.

Coach Platform: The goal of the Coach Platform is to make it easy for coaches to deliver great group sessions and stay organized. It helps them access session content, track member progress, rearrange their session modules, and document 1:1 recap sessions. With streamlined dashboards and navigation, coaches can spend less time on admin tasks and more time fostering connection and growth. This supports key product goals like engagement, continuous improvement, and personalization for both coaches and members.

Similar to how I mapped out the Member Platform where I’ve outlined the coach’s journey with user flows and wireframes. Now, I’m excited to show you the high-fidelity screens, which are set to be built by the end of Q1 2025.