The Tenant Center is a website for tenants to find up-to-date information about their building, pay rent, and submit service requests. Healthcare Realty aims to provide better spaces for tenants.

The challenge was to redesign the workflow and dashboard for the Tenant Center Admin to be more user-friendly, reduce maintenance costs, and give more options to edit, maintain, & publish information.

The outcome of the solution was that the tenant center site decreased new site build-out and update time from days to minutes and could be globally or locally customized depending on the tenant’s building location. Additionally, the project saved ~$240,000 in annual maintenance costs for 400 buildings.