→ Today we’re much more focused on working with ethical and responsible businesses; especially challenger brands bringing new types of value to people. We also rely much more on primary research now; having that foundation helps us address our clients’ business concerns and strengthens the strategy behind the
work. In the earlier years, we couldn’t always be selective about whom we worked with, and purpose-driven businesses were less common. We also weren’t always able to operate at a more strategic level. Took us years to earn that trust, especially in the FMCG space.