Vivid Money — Building a New Digital Banking Experience

Vivid Money is a European digital banking platform bringing everyday payments, money management, investing, and rewards into one mobile experience.

I joined the product team during its early development, helping shape and launch core banking experiences for the European market.

Building a digital bank means designing for more than convenience. Every interaction involves real money, regulatory constraints, sensitive information, and user trust.

The challenge was to make complex financial operations intuitive without sacrificing transparency, security, or control.

I worked on end-to-end financial experiences, from early product exploration and interaction design to implementation collaboration and iterative improvements.

My work covered several product areas:

Onboarding — helping new customers enter the banking ecosystem

Cards & Payments — everyday financial interactions and card management

Transfers — simplifying money movement and transaction flows

Shared Money — supporting collaborative financial management

Rewards & Cashback — designing experiences that encourage engagement

Investing — making financial functionality more accessible

Financial interfaces need to communicate what happened, what happens next, and what users can do when something goes wrong.

Clear states, transparent feedback, and understandable actions were fundamental design considerations.

I worked on reducing friction across multi-step financial interactions while preserving the information users need to make confident decisions.

The product experience extended beyond initial onboarding into recurring financial behaviours, including spending, transfers, shared finances, and rewards.

This required balancing usability, engagement, and business objectives across interconnected journeys.

Contributed to the development and launch of Vivid Money’s European consumer banking experience.

The project gave me hands-on experience designing financial products where interface decisions directly affect user confidence, transaction clarity, and everyday money management.