Improved Optimisation and Reporting processes for Retail brand
Joined a new account with the task of improving reporting processes and reducing errors in team account management
Launched a new reporting process in-line with client needs and trained team on requirements for new weekly process
Introduced regular monthly testing updates to ensure roadmaps continued moving
Upskilled team on account management and optimisation skills with daily check-ins to ensure progress was made
Improved client satisfaction with output of reports and new account management processes
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Posted Aug 27, 2024
Improved reporting processes and upskilled junior team members with better account management and optimisation abilities.
Product launch for new international Streaming Service
Exceeded Black Friday revenue target for well known Home brand